Privacy and Cookie Policy

Introduction

My Soul Space ("We"/ "us"/ "My Soul Space") respects your privacy and understands the importance of protecting your personal information. This policy describes how we manage your personal information.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. By visiting http://www.mysoulspace.co (our website) you are accepting and consenting to the practices described in this policy.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

My Soul Space may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information do we collect?

Information you give us: Your name, e-mail address, phone number, address and other information that you provide to us on our site (e.g. when subscribing to our marketing material, reporting a problem to us, entering a competition, writing a review or asking questions or sending us correspondence, or any details you provide when engaging with us through either or website or by other forms of verbal, written and electronic communication).

Automatically collected information: When you visit our site we may automatically collect details of your visits. This is described in more detail in the "Cookies" section of this policy. Our site also uses cookies which are explained fully later in this policy.

We use the information we receive from you to:

• Provide our products and services you have requested or purchased from us
• Personalize and customize our content
• Make improvements to our website
• Contact you with updates to our website
• Resolve problems and disputes
• Contact you with marketing that we believe may be of interest to you

Our lawful bases for processing your data falls under the following category:

(a) Consent: you have given us clear consent to process your personal data for a specific purpose listed in the previous subsection. For example, you may have given consent by subscribing to our email newsletter.

 (c) Legitimate interests: the processing of your data is necessary for our legitimate interests. For example, we have identified an opportunity or offer that you are likely to be interested in and would like to inform you about it while ensuring limited privacy impact to you.

How can I opt out of receiving marketing from My Soul Space?

If you do not wish to receive promotional e-mails (e.g. e-mails regarding special offers) from us, please let us know by sending us an e-mail to hello@mysoulspace.co. Please be sure that your e-mail includes your name and address. You may also change your preferences at any time by clicking the "unsubscribe" link at the bottom of each e-mail you receive from us.

To whom is personal information disclosed?

In order to provide you with services, we may share your personal information with our trusted service providers, including but not limited to mailing lists and search engine providers.

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and treated in accordance with this policy.

Additionally, we may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Cookies

My Soul Space’s website www.mysoulspace.co is hosted by Squarespace. Squarespace places cookies on your browsers to help our site run effectively, provide the best experience for you and to help us learn more about traffic to our site.

A cookie is a small amount of data sent from our server and stored on your computer's hard drive. We use the following types of cookies on our site:

Cookies that are strictly necessary for the operation of our site: These cookies are essential in order to enable you to move around our site and use its features.

Performance cookies: These cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor.

Your choices about cookies

You can choose to disable or manage cookies as follows:

Browser settings: Some internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of our site may not be available to you.

Confidentiality / Security

All information you provide to us is stored securely. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial processes to safeguard and secure the information we collect online.

Links to External Websites

Our site may contains links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We are not responsible for the privacy practices or the content of such websites. Please check the external websites' privacy polices before you submit any personal data to these websites.

Changes to our privacy & cookie policy

Any changes we may make to our privacy & cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy & cookie policy.

Your rights

You have the right to be informed about the personal data we collect from you, and how we process it. You have the right to ask us not to process your personal data for marketing purposes. This is explained above at the section of this policy entitled "How can I opt out of receiving marketing from My Soul Space" You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the addresses listed below. You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data. You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it. You have the right to request and get your personal data that you provided to us and use it for your own purposes. You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Finally, you have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the addresses below in the ‘Contact’ section. We will promptly correct any information found to be incorrect.

Contact

If you have an enquiry or concern about our Privacy & Cookie Policy, please contact us at hello@mysoulspace.co or at the address below.: 

My Soul Space 1 Park Cottages, Barrow Court Lane, Barrow Gurney BS48 3RR